Your customers will receive a link to their order status page by email when you fulfill or update the orders, or even when you include a tracking number to your order. The email templates will consist of the URL to the customer’s order status page such as order confirmation, shipping confirmation, and shipping update by default.
To support you in viewing the status of a customer’s order, I have prepared some steps on how to view the status page for one of your orders on Desktop. If you are using iPhone or Android, you can also apply these steps.
The first thing you will have to do is go to this link and then login into your Shopify account.
From your Shopify admin page, you need to click on the
Orders section. When you have clicked on this section, a list which includes all the Order of your store will appear. In this step, you will need to find the order which you want to track. Once you have found it, you can open that order by clicking on the
name of it.
Order details screen, you will see the
More actions button which besides the
Print order button. There are three options namely
View order status page in the drop-down menu when you click on that button. You need to choose
View order status page to view its details.
After the above step, you will move to the
Order status page. This page will be updated at the same time as the shipment’s status of that order changes.
To help you easier to understand, I will explain some possible statuses that you might see in this page.
Above is the brief tutorial that I have prepared for you on how to view the status page for one of your orders on Shopify. I hope that this could help you and your crew when customizing the order status page.
To see more posts about Shopify and how to manage Shopify’s orders, you can click here to go to our website.