You need to ship the products to customers after they make an order. In Shopify, this process is referred to as fulfillment. As I mentioned in the previous topic, a gift card is a special kind of products that it also has fulfillment settings. If you want to know how to adjust this setting, do not miss this piece of writing because I will show you how to update automatic fulfillment settings of gift cards on Shopify.
How to update automatic fulfillment settings of gift cards
Step 1: Select Checkout
From the admin page of your Shopify account, click on
Settings. After that, press on
Checkout in the first column of the list.
Step 2: Change fulfillment settings
Checkout, there are smaller categories to make it easier for users to use. Scroll down and find the section named
Order processing. The
Order processing includes three stages of settings, however, in this topic, I will focus on the second one which is
After an order has been paid. By default, it is
Automatically fulfill only the gift cards of the order. You have to change it into
Do not automatically fulfill any of the order’s line items which stays on the third place of the options list.
Step 3: Save the update
After changing, remember to save all changes. There are two ways to record it. In the first one, you can scroll down to the end of the settings and click
Save. However, it is quite time-consuming to do it that I recommend you to do the second way. After changing, a message of unsaved changes will appear on the head of the page, press on the
Save button to end the action.
To update automatic fulfillment settings on gift cards on iPhone
Step 1: Log-in to your Shopify account on the app, choose
Step 2: Tap on
Checkoutwhich stays on the third place of the
Step 3: Under
Order processingsection, select the option
Do not automatically fulfill any of the order’s line itemsin
After an order has been paid. By choosing this, you can manually manage the delivery of the order.
Step 4: For completing the action, tap Save. If you forget, the settings of the fulfillment will not change which means it keeps the default as
Automatically fulfill only the gift cards of the order.
To update automatic fulfillment settings on gift cards on Android
- Step 1: On Shopify app, log-in to your account then go to
Storeat the right corner of the display. Next, choose
- Step 2: Find
- Step 3: Look for the
Order processingsection and After an order has been paid. Tap
Do not automatically fulfill any of the order’s line items
- Step 4: Select
Saveto end the process.
In conclusion, I have given you the guidance for updating fulfillment of gift cards. There is a note that the gift card in the order which has medium or high risk will not be automatically fulfilled. For more options, you can head to the order’s detailed page to know more about the fulfillment settings. With my effort to share about gift card fulfillment, hope that it can help you.