As I mentioned in the previous articles, manual payment is the method that allows the customers to place the orders online without using credit cards. When the customers use this kind of payment, shop owners can manage to receive the payment outside the online checkout and approve it later. Another advantage of this method is that there are no transaction fees. However, they need to mark the payment as paid manually after receiving the money from the customers. Normally, the order will be marked as
Pending in the
Payment status on the
Orders page if the customer makes the order using a manual payment. If you have enabled the manual payment and you are confusing, do not miss this writing because I will show you how to mark a manual payment as paid on Shopify.
Log-in to your Shopify account and press on the
Orders at the second place in the menu on the left side of the page.
Orders, the list of
All orders will appear that you have to find the one which you want to mark as paid and click on it.
The detailed information about the order will present on your screen then scroll down until you see the
Payment pending section. This section includes the value of the items, the tax added to it, the total amount of the orders and the amount paid by customers. Below it, you will find a blue
Mark as paid button then click on it. You can link to this picture to know what it looks like in actual.
Like the action for deactivating the manual payment, the system will ask you again to ensure your selection then you need to confirm it by choosing
Mark payment as received. If you choose
Cancel or close the dialog, nothing will happen and you need to repeat the step 3 again. Therefore, do not skip this step because you find this is the final one.
If you have completed all the above steps, you will see that on the order details page, the payment is marked as accepted. Meanwhile, on the
Orders page, particularly in the
All orders section, the
Payment status for the order will be changed as
Paid. In case you don’t observe any change like this, it means you may do something wrong previously then try to practice the process again.
In short, I have given you the guideline to mark a manual payment as paid on Shopify. The steps are quite simple and I also attach some photos there to help you practice it easier. I hope that it can benefit you in your management of orders or at least it provides you with some helpful information.