How to edit a customer's name or email on Shopify

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If you have your own customer lists on Shopify, then it is time you were helped to manage your customers well. There are lots of things you can do to the customer lists such as adding or deleting the customer profiles, email them or edit their information. In this article, you will be shown how to edit a customer’s name or email on Shopify on Desktop, iPhone, and Android. If your list of customers is already existing on Shopify, editing a customer’s name or email is not a hard task to complete at all.

How to edit a customer’s name or email

To edit a customer’s name or email on Desktop

Step 1: Go to Customers.

After logging in, you can select Customers at your Shopify admin.

how to edit a customer's name or email

Step 2: Choose the customer profiles you want to edit.

After that, you can choose the customer profiles you would like to edit and update.

how to edit a customer's name or email

Step 3: Click Edit.

Next, you can click Edit from the Contact section.

Step 4: Change any of the customer’s information from the Edit customer dialog.

You can change any of the customer’s information from the Edit customer dialog. Here are some kinds of your customer’s information that you can make a change:

  • the first name of the customer or his last name also;
  • the email address of the customer;
  • the phone number of the customer;
  • whether the customer wants to receive newsletters or marketing emails or not;
  • whether the customer should be exempted from taxes or not.

how to to edit a customer's name or email

Step 5: Select Save.

Choose Save to finish your work.

how to to edit a customer's name or email

To edit a customer’s name or email on iPhone

Step 1: Tap Store and go to Customers.

The first thing that needs to be done is tapping Store and go next to Customers.

how to to edit a customer's name or email

Step 2: Select the customer profile you would like to update.

Then, select the customer profile you want to update.

Step 3: Tap Edit.

Next, you can tap Edit to continue.

how to to edit a customer's name or email

Step 4: Change the details of the customer profile.

As you can see from the screen, you can change the details of the customer profile. You can make changes in the first name or last name of the customer, his email address and phone number or if he agrees to receive the newsletters or marketing emails or not and so on.

Step 5: Tap Save to complete your work.

how to to edit a customer's name or email

To edit a customer’s name or email on Android

Step 1: Touch Store and Customers.

First, you can touch Store and Customers after logging in.

Step 2: Touch the profile of the customer you want to update.

Next, touch the profile of the customer you want to update.

Step 3: Touch the pencil icon to help edit this.

Touch the pencil icon to edit this.

Step 4: Change the customer’s information.

At the Edit customer details screen, you can change the customer’s information.

Step 5: Touch Save.

Don’t forget to touch Save to save your current changes. Take note that, there is only an email address can be linked to the customer account at a time. By clicking on Edit the customer, you can make a change in the email address that is linked to the account.

Conclusion

As you can see, the above steps on how to edit a customer name or email on Shopify is not so complicated to perform on Desktop, iPhone, and Android. We hope this article can help you know how to manage your customers effectively.

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