How to edit customer billing statement on Shopify

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edit
customer
billing
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Thanks to Shopify Payments, accepting online payments has never been easier. Indeed, it is the most effective and user-friendly tool to accept online payments with a large number of useful, customizable integrated functions to maximize both store owners and customers experience.

When customers make a purchase on your store, Shopify will automatically send them a credit card bill recording their transaction. Conveniently, the statement that appears on this credit card bill is customizable. You might want to add basic and essential information like the name of your store, your address, or the customer service hotline.

In this article, you would find detailed instructions with illustration on how to edit customer billing statement for Shopify Payments.

To edit customer billing statement for Shopify Payments on Desktop

  • Step 1: First, log in your Shopify account, go to the Settings section in your bottom left corner and select Payment providers.

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  • Step 2: Click the Edit button under Shopify Payments

  • Step 3: You now will see a lot of settings. Look for the Customer billing statement section, then click edit as the example shown below.

edit customer billing statement 2

  • Step 4: Customize your customers’ billing statement with the information you want to include.

  • Step 5: Click Save to confirm your change.

To edit customer billing statement for Shopify Payments on iPhone and Android

  • Step 1: After logging into your Shopify account, go to the Store symbol in the bottom right corner and select Settings.

edit customer billing statement

  • Step 2: Next, in the Store settings section, a list of settings available to customize your store will be shown. Tap Payments.

edit customer billing statement

  • Step 3: Tap Edit in Shopify Payments.

  • Step 4: Look for the Customer billing statement box, then tap edit.

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  • Step 5: Enter the information you wish to include in your customers’ billing statement.

  • Step 6: Double check the information you entered and tap Save. Your customers’ billing statement is now updated.

The above information is a detailed guide and explanation on how to edit customer billing statement for Shopify Payments on Desktop, iPhone, and Android. I hope it is of great help in making the most out of your experience with managing your online store through Shopify Payments.

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